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Book – Corporate Telephony Strategies

 

Corporate Telephony Strategies for Enterprise Customers & Organizations

  • You want to modernize your private telephony solution?
  • You need to know the general differences between traditional and innovative solutions?
  • You think about implementing open source telephony solutions?

Get your Print-on-Demand book from Amazon:

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Get your eBook from following sources:

Download your Kindle eBook.

Download your eBook from Smashwords in different formats, published: June, 2014

To avoid shipping cost order your books from the Amazon platform nearest to your location.

 

WHY you should read the book:

Telephony Strategies

Telephony Strategies

The book helps you to modernize your telephony and unified communications systems.

It gives you an overview of different telephony strategies to modernize your telephony and unified communications systems and to identify selection criteria.

The book covers ISDN and Voice over IP technology in a short overview.

Selecting the best fitting solution for your corporation depends on different factors and influences the future communication capabilities of the entire organization. Different solution variations are explained.

Solutions of vendors Alcatel-Lucent, Avaya, Cisco, Huawei, Microsoft, Mitel, NEC, and Unify are covered in a very brief overview.

Migration scenarios from traditional telephony solutions to VoIP solutions are explained.

Additionally, specific strategic decisions like server strategy, device attachment, powering IP phones, coding technologies, important protocols and standard, new communication services but also network prerequisits for successful VoIP implementations are covered.

 


 CONTENT:

The book covers ISDN and Voice over IP technologies in a short overview.

Typical characteristics of existing enterprise telephony solutions for corporations of different sizes are explained.

An overview of Voice over IP covers the general concept of the technology, advantages, challenges, relevant standards and typical building blocks are explained.

The book discusses different strategies you may follow to establish enterprise-wide Voice over IP services and the challenges you may be faced.

Following strategies are covered:

» Chapters “Do nothing” or “Modernize existing Solution” are the first explained strategies.

» Chapter “On-Premises Solution” discusses the characteristics of solutions you install in your environment.

» Chapter “Free and Open Source Solution” gives a short overview of available software (like Asterisk, FreePBX or others). The book explains the solutions from your (a customer´s) perspective and shows the advantages, but also the risks and challenges for the IT department and the whole corporation.

» Chapter “Hosted / Colocation solution” explains the typical characteristics of such services and who should consider them.

» Chapter “Cloud Solution” explains the difference to a hosted service, the typical characteristics and who should select such a service.<

» Chapter “Mobile Centrex” explains the main characteristics of such a service, the differences to premises solutions and the main advantages.

» Chapter “Vendors” provides a short description of solutions of following vendors: Alcatel-Lucent Enterprise, Avaya, Cisco, Huawei, Microsoft, Mitel, NEC, Unify.

A link collection listing the names of vendors of telephony and UC&C (Unified Communications & Collaboration) solutions helps you to find the right contact.

Chapter “Implementing Voice over IP” describes in general how Voice over IP may be implemented in the head office as well as large and small branch offices.

Chapter “Integration of existing Telephony Solutions” describes two strategies how to integrate traditional PABX infrastructure into a VoIP solution.

Chapter “Networking and Architectural Requirements” describes the prerequisites you have to consider in order to realize a successful VoIP project.

Chapter “Server Strategy” covers single server and multiple server environments.

Chapter “Strategy for Provider Access” explains the new SIP trunking access.

Chapter “Attachment of End Devices” describes characteristics of single-attached and dual-attached workplaces.

Chapter “Power Supply of End Devices” covers Power over Ethernet variations.

Chapter “Signalling” describes the main differences of SIP and ITU-T H.323.

Chapter “Coding Technology” presents different narrowband and broadband codecs and their impact on voice quality.

Chapter “Applications – Unified Communications” gives a short overview of the services supported in modern VoIP solutions and explains the difference between monolithic versus best-of-breed solutions.

The Future of (Telephony) Communications Services” identifies the next communication services coming soon and provides a link collection to solutions changing all our communications behaviors.

A brief checklist helps to identify important selection criteria and to specify your personal request for information or request for proposal.

Publication Date: April 27, 2015

ISBN / EAN13: 151192134X / 978-1511921343

Get your Print-on-Demand book from Amazon:

Visit Amazon to Buy

Get your eBook from following sources:

Download your Kindle eBook.

Download your eBook from Smashwords in different formats, published: June, 2014

To avoid shipping cost order your books from the Amazon platform nearest to your location.

SLIDES

Find a summary of the content of the textbook in a few slides:



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